Posted by: siddesigner on: September 29, 2008
Motivate
Design your site to meet specific user needs and goals. Use motivators to draw different user “personae” into specific parts of your site.
User task flow
Who are your users? What are their tasks and online environment? For a site to be usable, page flow must match workflow.
Architecture – it’s 80% of usability
Build an efficient navigational structure. [...]